Legal
Privacy Policy.
Text in square brackets is a value still to be confirmed.
4.1 Who is responsible for your information
Numa Verse, LLC ([Wyoming address]) and Algostake (Pty) Ltd ([South African address], 2025/569869/07) jointly decide how your information is used to sell and run the membership and the shop. Under a written agreement between them:
- The Seller leads orders, payments, refunds, tax and accounting records, and South African compliance;
- The Owner leads the website, the members' area, the Scroll, sign-in, security and the technology providers;
- Both cooperate on rights requests, incidents, transfers and retention.
You can exercise your rights against either company at support@numaverse.org, and their arrangement never limits those rights. Where one company uses information only for its own legal duties, it alone is responsible for that use.
- Information Officer (POPIA): [name], registered with the Information Regulator, at [contact].
- PAIA manual: at [link].
- EU representative: [name and address, if required].
- UK representative: [name and address, if required].
4.2 What we collect
| Information | When | Required? |
|---|---|---|
| Name and account email | Checkout, sign-in | Required to buy and to run the membership |
| Billing and delivery address | Checkout (for tax and apparel), Study Bible confirmation | Required for tax and delivery |
| Order details: items, prices, dates, payment status | Every order | Created by the purchase |
| Payment details from PayPal: [verified list of fields, e.g. payer name, email, transaction ID, status] | Payment | Created by the payment; we never receive card numbers |
| Founder number; Scroll line, its visibility and review status | Membership | The line is optional |
| Refund and cancellation requests, reasons, photographs | Refund form | Reason and photographs are optional |
| Referral code that introduced you | Following a /p/ or /r/ link, with consent | Optional |
| Messages you send us | Optional | |
| Technical data: IP address, browser, pages requested | Every visit | Needed to run the site securely |
If you do not give required information, we cannot complete that purchase or service.
4.3 Why we use it, and on what legal basis
| Purpose | Legal basis |
|---|---|
| Taking and fulfilling orders, providing the membership, family access and Study Bible, handling cancellations and refunds | Performing our contract with you |
| Keeping tax, invoice and accounting records | Legal obligation |
| Securing the site, preventing fraud and abuse, resolving claims | Legitimate interests, which we have assessed against your rights; you may object |
| Recording who introduced you, to credit a partner or member | Your consent (Cookie Notice) |
| Showing your line on the public Scroll | Your explicit consent (4.4) |
| Sending you news or offers | Only with your separate consent, and you can unsubscribe at any time |
We do not sell your information, share it for cross-context advertising, or use it for profiling.
4.4 Information that may reveal religious beliefs
We never ask about your faith, and we do not build profiles of anyone's beliefs. Some things you choose to share, such as the wording of a Scroll line, may reveal religious or philosophical beliefs. Publishing a line on the public Scroll therefore needs a separate, unticked consent:
"I explicitly consent to my Scroll line, including anything it reveals about religious or philosophical beliefs, being shown on the public Scroll. I understand anyone may see, copy or index it, and I can withdraw this consent and have it removed from public view at any time."
This consent covers you only. It does not authorise publishing information about another living person (Terms of Sale, 1.7).
4.5 Who we share it with
| Recipient | What for | Where |
|---|---|---|
| Vercel | Hosting the website | United States and global network |
| MongoDB Atlas | Storing orders, members and the Scroll | United States (Virginia) |
| Resend | Sending receipts, sign-in links and notices | European Union (Ireland) |
| PayPal | Taking payments; responsible for its own processing | PayPal's locations |
| Google Workspace | Our support mailbox | United States and global network |
| [Print partner] | Printing and delivering apparel: name, address, items | [location] |
| [Sales tax service] | Calculating tax: address, items, amounts | [location] |
| Partners | Commission reports: order date and amount only, never your name or email | Partner's location |
| The public | Public Scroll lines you consented to show | Worldwide |
We also share information where the law requires it, and with professional advisers bound by confidentiality. The full list of providers and their subprocessors is at [link].
4.6 International transfers
Your information is processed in South Africa, the United States and Ireland. Transfers are protected as follows:
- Out of the EU: [the EU-US Data Privacy Framework where a provider is certified, otherwise the EU Standard Contractual Clauses, including between the Owner and the Seller].
- Out of the UK: [the UK Addendum or International Data Transfer Agreement].
- Out of South Africa: a ground under section 72 of POPIA, including binding agreements that give protection substantially similar to POPIA.
You can ask for a copy of these safeguards at support@numaverse.org.
4.7 How long we keep it
| Information | Kept for |
|---|---|
| Tax, invoice, payment and refund records | 7 years from the end of the financial year of the transaction, longer where an audit, dispute or legal hold requires |
| Membership records | While the membership lasts, then 7 years for legal and tax purposes |
| Public Scroll line | Until you remove it, withdraw consent or the membership ends |
| Refund photographs | 90 days after the refund decision, unless a claim is still open |
| Support emails | 2 years after the conversation closes |
| Security and referral logs | [period] |
| Backups | Overwritten within [cycle] |
Sign-in links work once and expire after 30 minutes.
4.8 Your rights
Depending on where you live, you can ask us to give you a copy of your information or a portable copy, correct it, delete it, or restrict how we use it. You can also object to uses based on legitimate interests, withdraw consent at any time, and learn who receives it. We make no automated decisions with legal or similarly significant effects.
Email support@numaverse.org. We verify your identity proportionately, reply within one month under GDPR and POPIA (or the period your law sets), explain any extension or refusal, and never treat you worse for using a right. Some records we must keep by law, and we restrict them to that purpose.
You can complain to a regulator:
- in South Africa, the Information Regulator (https://inforegulator.org.za);
- in the UK, the Information Commissioner's Office (https://ico.org.uk);
- in the EU, the data protection authority where you live or work.
4.9 Children
The website, accounts and purchases are for adults aged 18 and over. We do not accept the names of living children on the Scroll or knowingly collect children's information. If you think we hold a child's information, tell us and we delete it. Before any child profiles are offered with family access, we will publish a children's notice and put parental consent, age checks and deletion controls in place.
4.10 Security
The site uses encryption in transit, sign-in by single-use link instead of passwords, and access to member data only for the people who need it. If a breach affects your information, we tell you and the regulator as the law requires.
4.11 Additional information for US residents
Where a state privacy law applies to us, you may request access, correction, deletion and a portable copy, and appeal a refusal through [method]. We do not sell or share personal information for targeted advertising, and we honour Global Privacy Control signals where the law requires. The categories, sources, purposes, recipients and retention periods are in 4.2 to 4.7. [Counsel to confirm which state laws apply.]
4.12 Changes
We update this policy when what we do changes. The effective date shows the latest version, and we email members before any significant change takes effect.
Questions about your order? Email or call us: support@numaverse.org · +27 72 519 2089. Contact